Workflow By Design - Tech Specs

Creative Solutions for Creative Clients

Tech Specs

Technical Specifications

Our solutions provide an integrated approach to a project’s life cycle and are custom tailored for creative professionals. We understand the demands of the business. Our technical team is focused on providing high availability, scalability, and reliability through solutions that are easy for your team to use.

User Friendly

  • Web accessible from any smart device (PC, Tablet, or Mobile)
  • Browsers supported include Internet Explorer, Firefox, Safari, Google Chrome
  • Responsive User Interface (UI) providing logical interaction with the application from the device being used
  • Completely configurable with simple administration screens
 

Agile Development & Focused Quality

  • We utilize rigorous coding standards and processes to allow for agile development that meet users’ needs
  • Our development team utilizes a collaborative approach to software development ensuring a holistic approach to development
  • Our developers have diverse backgrounds, including UX design, allowing them to bring innovative solutions to complex problems while keeping it simple for the user
  • Quality Assurance is at the top of our list. We test, test, and test so you won’t have to worry
 

Active System Monitoring

  • Our Servers/Virtual Machines are monitored by multiple services and are designed to automatically failover in the event of a fault
  • Our data centers are monitored and in the event that a data center loses connectivity, our monitoring system – with 13 monitoring points located in 5 countries over 3 continents – will route traffic around the troubled data center to the next closest location to the client
 

Robust Data Centers

  • Geographically dispersed SSAE 16 compliant data centers
  • 24 hour a day, 365 days a year security & technical personnel on site
  • Multi-redundant cooling systems, backup battery systems and diesel generators
  • Power grid connections from multiple sources
  • Multiple backbone upstream data network providers with automatic failover in place
 

Data Protection

  • All client file data uploaded to the system is backed up immediately in no less than three geographically unique locations
  • Our client database (configuration data) is backed up every thirty minutes and saved in multiple geographically unique locations
 

Implementation & Training

Our implementation methodology is focused on listening first. The solution is then customized to fit how you work allowing both well-founded practices to continue and incorporating new best practices to be adopted.

Technical Support

We are committed to your success and are here to help.