A Proven Methodology
The Total Workflow Solution is implemented using a proven methodology that is focused on listening to our customer, understanding how work is performed today, introducing best practices, and then configuring a system. We partner with you throughout the implementation process. Our solution is flexible and customized to fit how you work allowing both well-founded practices to continue and incorporating new best practices to be adopted.
Phase
Capture
Workflow Process
Refined
Implementation Time
Preliminary Workflow
Process
Phase
Update System
Configuration
Preliminary System
Configuration
Phase
System
Validation
& Testing
System Ready for
Customer Review
Phase
Customer
Implementation
System Handover
Phase
Workflow System
Go-Live
A Dedicated Team &
Ongoing Support
For a successful implementation, we understand the importance of getting your input throughout the implementation process; while balancing the amount of time needed from you. We will listen, suggest, configure, test, let you play, train, and support you through the entire implementation process. You will never be in the dark regarding the status of your implementation. We provide a named implementation team who will meet with you regularly throughout the implementation keeping you up to date with regular status meetings. At the end of the day, your success is our success.
Customized Training for Your Organization
Workflow by Design will assemble training based on your implementation. We recognize that busy creative organizations have a myriad of sub-teams who are important to their success. In the CPG world, you may need different training for your agencies than you do for your internal teams. In the Private Brand world, vendor training will be just as important as your own creative services team and brand managers. We will team with you to determine the best training plan for those who will be in the system.